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At Duke Campus Mail Services, we strive every day to provide the Duke Community with outstanding service. Please let us know how we're doing and what we can do to improve your experiences.
Edward De La Garza, Jr. - Director/Postmaster of Duke Campus Mail Services
Locations
Campus Mail Services Central Mail Hub (CMS)
- Location: 3523 Hillsborough Rd
(Box 90813) - Telephone: 919-382-4500
- Hours: 8 a.m. to 4:30 p.m., Monday - Friday.
*Closed on weekends and University holidays.
Student Mailbox Center (SMC)
- Location: Bryan University Center
Basement Level - Room 101A - Telephone: 919-684-4104
- Hours: 8:30 a.m. to 5 p.m., Monday - Friday
*Closed on weekends and University holidays.
Duke Health Mailbox Center (HMC)
- Location: Duke Clinic Building
09 Davison Building - Telephone: 919-684-2009
- Hours: 8 a.m. to 4:30 p.m., Monday - Friday
*Closed on weekends and University holidays.
Contact Us
| Name | Phone Number |
|---|---|
| Edward De La Garza, Jr. - Director/Postmaster, Duke Postal Operations for Campus Mail Services, Bulk Mailings, Liaison for US Postal Service products and services | (919) 660-0080 |
| Sharon Ross - Supervisor, Campus Mail Services Operations for Student Mailbox and Duke Health Mailbox Centers | (919) 660-0149 |
| Tyler Van Parys – Supervisor, Campus Mail Services Operation for Central Mail Processing Center Hub (e.g. Set up mail routes, department moves, relocations, etc.) | (919) 660-0078 |
| Alicia Watson – Coordinator, Campus Mail Services (e.g. Package tracking, Postage billing, Department chargebacks and other inquiries.) | (919) 660-0195 |
| General Line (for Basic inquires) | (919) 382-4500 |
Questions or comments? Send us an email at dukepostoffice@duke.edu.
Student Survival Guide
Duke Campus Mail Services handles over 3 million pieces of U.S. Mail and 136,000 parcels yearly for the University and Health System. In order to ensure timely delivery of your mail and packages, we have created this Survival Mail Guide to get you through with the basic mail services.
Addressing Mail at Duke
Campus Mail Services sorts and delivers more than 15,000 pieces of mail per day. We sort mail by box number and not by a person's name, department, building or room number. When sending mail at Duke, make sure to list the box number, since delivery of envelopes or packages without a box number will be delayed significantly. Properly addressed mail is delivered the same day.
Passport Services
Campus Mail Services does not provide passport services. Passport applications are available at Durham's Main Post Office at 323 E. Chapel Hill St. from 8:30 a.m. to 5 p.m. Monday to Friday. They will also take your passport photos for an additional fee.
More information about passports is available through Duke Global Administrative and Travel Support, the U.S. Department of State and U.S. Postal Service.
Information from US Postal Service
Mail Tests, Analysis, and Quality Control
Campus Mail Services (CMS) runs system-wide delivery tests throughout the entire Duke Mail distribution network. If you are experiencing issues with any type of mail distribution, please contact the CMS Management Team at (919) 382-4500.