Campus Mail Services sorts and delivers more than 15,000 pieces of mail per day. We sort mail by box number and not by a person's name, department, building or room number. When sending mail at Duke, make sure to list the box number, since delivery of envelopes or packages without a box number will be delayed significantly. Properly addressed mail (see below) is delivered the same day.
All mail coming to Duke must include this information, preferably in the following order. Faculty, staff and students can determine their proper address at the Duke Internal Directory.
| UNIVERSITY | HEALTH SYSTEM | RESIDENT STUDENTS | |
|---|---|---|---|
| Full Name | PROF. JOHN FACULTY | DR. JOANN PHYSICIAN | JOE COLLEGE |
| Address Line 1 | 415 CHAPEL DRIVE | 201 TRENT DRIVE | 1328 CAMPUS DRIVE |
| Address Line 2 (Duke Box #/Bldg. Info) | BOX 90000, Old Chemistry Bldg 116M | BOX 3306 | BOX 93399, Kilgo Qd House A #101* |
| City, State, & Zip | DURHAM NC 27708-0000 | DURHAM NC 27710 | DURHAM NC 27708-3399 |
*If you don't know a Duke dormitory's street address, please consult Dormitory Street Addresses.
Interdepartmental Mail
All campus (interdepartmental) mail must include this information:
| UNIVERSITY | HEALTH SYSTEM | |
|---|---|---|
| Full Name | MARY STAFFMEMBER | DR. HARRY SURGEON |
| Duke Box | BOX 104000 | BOX 3000 |
Patient Mail
All mail and packages for Duke Health System patients should be addressed with the following information to ensure timely delivery:
| For all Mail and Packages | |
|---|---|
| Name | Patient Name and Room Number (eg John Smith, Rm 13453) |
| Address Line 1 | 2301 Erwin Rd |
| Address Line 2 | Box 3715 |
| City, State ZIP | Durham, NC 27710** |
Please Note: Failure to identify or label mail/packages (with BOTH room and box number) will cause delays in delivery. ALL patient mail goes to box 3715, but room numbers will vary by patient.
**Hospital Patients and Health System Employees have a zip code of 27710; Students and University employees have a zip code of 27708