At Duke Campus Mail Services, we strive every day to provide the Duke Community with outstanding service. Please let us know how we're doing and what we can do to improve your experiences.

Edward De La Garza, Jr. - Director/Postmaster of Duke Campus Mail Services


Campus Mail Services Central Mail Hub (CMS)

  • Location: 3523 Hillsborough Rd
    (Box 90813)
  • Telephone: 919-382-4500
  • Hours: 8 a.m. to 4:30 p.m., Monday - Friday.

*Closed on weekends and University holidays.

Student Mailbox Center (SMC)

  • Location: Bryan University Center
    Basement Level - Room 101A
  • Telephone: 919-684-4104
  • Hours: 8:30 a.m. to 5 p.m., Monday - Friday

*Closed on weekends and University holidays.

Duke Health Mailbox Center (HMC)

  • Location: Duke Clinic Building
    09 Davison Building
  • Telephone: 919-684-2009
  • Hours: 8 a.m. to 4:30 p.m., Monday - Friday

*Closed on weekends and University holidays.

Move-in Day Guide (2024)

Greetings and welcome to Duke University! As part of Duke Campus Mail Services, we extend a warm welcome to you as you embark on your journey here. To facilitate a seamless transition, we have compiled essential information for your move-in day preparations. 

Move-in Day Guide (2024)

Contact Us

Edward De La Garza, Jr.
Director / Postmaster, Campus Mail Services
(919) 660-0080
Randy Ray
Supervisor, Campus Mail Services Operations
(919) 660-0078
General Office Number(919) 382-4500

Questions or comments? Send us an email at dukepostoffice@duke.edu.


Student Survival Guide

Duke Campus Mail Services handles over 3 million pieces of U.S. Mail and 136,000 parcels yearly for the University and Health System. In order to ensure timely delivery of your mail and packages, we have created this Survival Mail Guide to get you through with the basic mail services.

Student Mail Survival Guide



Addressing Mail at Duke

Campus Mail Services sorts and delivers more than 15,000 pieces of mail per day. We sort mail by box number and not by a person's name, department, building or room number. When sending mail at Duke, make sure to list the box number, since delivery of envelopes or packages without a box number will be delayed significantly. Properly addressed mail is delivered the same day.

Addressing Mail at Duke

Passport Services

Campus Mail Services does not provide passport services. Passport applications are available at Durham's Main Post Office at 323 E. Chapel Hill St. from 8:30 a.m. to 5 p.m. Monday to Friday. They will also take your passport photos for an additional fee.

More information about passports is available through Duke Global Administrative and Travel Support, the U.S. Department of State and U.S. Postal Service.


Mail Tests, Analysis, and Quality Control

Campus Mail Services (CMS) runs system-wide delivery tests throughout the entire Duke Mail distribution network. If you are experiencing issues with any type of mail distribution, please contact the CMS Management Team at (919) 382-4500.


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