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Campus Mail Services launches Parcel Pickup Pilot Program

New lockers will streamline the process for picking up packages on campus

Duke Postal Operations has launched a new Smart Parcel Locker pilot program to streamline the process for Duke students to pick up packages using a new touchless delivery system.

The new locker, wrapped in Duke blue and white, was recently installed at the Student Mailbox Center in the Bryan Center on West Campus. Already, Duke Campus Mail Services staff have delivered about 7,000 packages to the popular spot.

The addition of the lockers provides benefits for quicker and more convenient pickup times for packages delivered on campus. Once the packages have been securely placed in the locker, students receive an email with a code notifying them that their package is ready to be picked up.

“Added Value services will reduce long lines, wait times, and enhance package deliveries on the campus,” said Edward De La Garza, Jr., Director and Postmaster for Duke Postal Operations and Campus Mail Services.
Campus Mail Services is also looking to add additional Universal Parcel Lockers to centrally located places across campus that will enable Private Carriers like FedEx, UPS and Amazon to deliver packages directly to lockers located indoors and outdoors.