Contact Us

NamePhone Number
Edward De La Garza, Jr. - Director/Postmaster, Duke Postal Operations
(for Campus Mail Services, Bulk Mailings, Liaison for US Postal Service products and services)
(919) 660-0080
Sharon Ross - Supervisor, Campus Mail Services Operations
(for Student Mailbox and Duke Health Mailbox Centers)
(919) 660-0149
Tyler Van Parys – Supervisor, Campus Mail Services Operation
(for Central Mail Hub Operations (e.g. Set up mail routes, department moves, relocations, etc.)
(919) 660-0078
Alicia Watson – Coordinator, Campus Mail Services
(e.g. Package tracking, Postage billing, Department chargebacks and other inquiries.)
(919) 382-4500

Questions or comments? Send us an email at

Mission Statement

The Campus Mail Services (CMS) mission is to provide exceptional mail services to all Duke University and Health System patrons. With over 379 years of combined mail experience and years of service at Duke, Campus Mail Services staff prides itself on providing expedient delivery and courteous mail services to students, faculty and staff within the Duke community.

The CMS department acts as the liaison between many internal departments and organizations within the Duke network. We strive to build good working relationships and incorporate best mailing practices to ensure efficient and accurate handling of U.S. Postal Service mail, packages, and Duke inter-campus mail. 

Worksharing with U.S. Postal Service

In addition, Duke CMS continues to work closely and partner with the U.S. Postal Service (USPS) to provide timely delivery of mail to the Duke University and Health System locations. CMS handles over 10 million pieces of USPS mail and packages annually.

Provide Quality Mail Services

Lastly, our professional and dedicated mail staff is committed to delivering world-class quality mail service to all of our customers while maintaining the highest level of professionalism.