Mailing Guidelines

Campus Mail Services serves all members of the Duke community with the distribution, collection and processing of campus mail and U.S. mail related to official Duke business. Campus mail is not available for the personal use of employees or students. Campus Mail Services assumes no liability regarding the personal mail of an employee.

To make sure your mail is sorted and shipped quickly and efficiently, you can learn more about guidelines for sending mail to other members of the Duke community and our guidelines for outgoing mail.

Metered Mail

All mail sent by departments that need postage require a charge code. You can write the code in the upper left-hand corner of the envelope, we can provide you with pre-barcoded charge cards or you can print your own pre-barcoded charge slip if you use a cost center. Mail without a charge code must be returned to the sending department.